JANA WALTON!
217 Jeffrey Road !
Palmer, TX 75152!
(214) 938-6419 cell!
janajolene@gmail.com!
SKILLS!
• Several years experience in the use of Microsoft Office and many industry specific applications!
• Ability to learn quickly!
• Ability to complete duties in a timely manner, with consistent attention given to the accuracy of my work!
• Desire to utilize my capabilities in order to benefit both myself and the organization with which I am employed!
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EMPLOYMENT!
TELETECH - ENNIS, TX
Supervisor: Tamara Winge - (360) 204-2339!
• Licensed Insurance Agent - Incoming sales !
• Intuit’s Lacerte System Support - Incoming Technical Support!
KROGER - DESOTO, TX
Supervisor: Darlene Harris - (972) 224-2737!
• General hand - Bakery and Deli areas!
• Preparation, opening and closing procedures!
WAL-MART - SAPULPA, OK
Supervisor: Melinda Bee - (918) 224-8080!
• General hand - Bakery and Deli areas!
• Preparation, opening and closing procedures!
MARVIN’S IGA - FAYETTEVILLE, AR
Supervisor - Darrin MacDonald - (479) 442-8365!
• Part-time while attending University of Arkansas full-time!
• Check-out customers and balance till every evening!
• Other duties as needed!
WATSON ENTERPRISES - ROGERS, AR
Supervisor: Mille’ Watson - (479) 246-0622!
• Retail sales, including opening and closing procedures!
• Maintenance of employee time sheets and generation of various reports as needed!
• Maintain purchasing, inventory, and receiving modules in Point of Sale system!
THE WOUND HEALING CENTER - ADA, OK
Supervisor: Cynthia Brents - (580) 272-1731!
• Reception, first point of contact!
• Maintenance of patient charts and scheduling for (4) examination rooms and (3) hyperbaric chambers!
• Ordering and retrieval of results for lab work and other procedures through hospital’s computer system!
• Entering charges for billing purposes!
• Admit patients in accordance with hospital out-patient procedures!
2005-2007!
2007-2009!
2009-2011!
2012-2013!
2013-2014!
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2014-2015!
ROGERS ELECTRIC - DALLAS, TX
Supervisor: Cathy Allred - (214) 441-2222!
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2001-2005!
• Responsible for monthly billing to General Contractors for larger projects!
• Process invoices from vendors and research/resolve any outstanding issues present on monthly statements!
• Responsible for entry, upkeep, and billing of work orders for Service Dept.!
• Point of contact for various Foremen and Service Technicians!
• Responsible for the collection and incorporation of time of individual tickets written by Technicians into a spreadsheet forwarded to
Corporate for payroll purposes!
• Reserve hotel rooms for co-workers that travel, either overnight or for longer stays!
• Prepared Unbillable and Overtime Reports for Service Dept. Manager!
• Order and release equipment that co-workers would need at job sites nationwide!
• Generate and code Expense Reports - maintain corresponding receipts and backup!
MARKETING SPECIALISTS - DALLAS, TX
1999-2001!
• Corporate contact for 62 branches nationwide with regard to the flow of various contracts, reports, promotions and purchase
orders!
• Aided in the conversion of company acquisitions to database system, including reorganizations of data deemed necessary by
Special Projects to EDI Teams!
• Performed extensive verification and research to assure data integrity and lack of duplication!
• Trained new hires in the use of the Genesis system and instructed them how to obtain information and backup material needed in
compliance with the policies of the division!
SOLO CUP COMPANY - ADA, OK
Supervisor: Karen Morris - (580) 436-1500!
1993-1998!
• Responsible for the maintenance of time clock and payroll systems for over 400 employees!
• Responsible for the distribution of tools and parts to mechanics, and tracking of the use and re-order of these parts through the
Preventive Maintenance program!
• Responsible for the accuracy of information entered by 3 individuals which tracked the performance of over 30 machines, and
created reports which detailed the utilization of these machines!
• Worked closely with various department heads in order to create an instruction manual detailing the policies and procedures of
each department!
PRE-PAID LEGAL, INC
Supervisor: Deanna Jones - (580) 436-1234!
• Taking client information over the phone and referring each client to an attorney in their area!
• Preparing, generating, and mailing of letters of retention!
• Researching customer needs and plans available in their region to determine which plans might benefit a customer!
• Researching various resources to aid in the resolution of any complaints!
• Keying accounts payable info into individual files and tagging the file as complete to release funds owed!
• Processing generated checks!
EDUCATION!
UNIVERSITY OF ARKANSAS - FAYETTEVILLE, AR
• 48 hours (Graphic Design)!
PONTOTOC CO. VO-TECH - ADA, OK
• Certificate of Training - 12 hours (General Computer)!
• Certificate of Training - 24 hours (Word Perfect)!
• Certificate of Training - 48 hours (Excel)!
EAST CENTRAL UNIVERSITY - ADA, OK!
• 41 hours (General Education)!
• 30 hours (Psychology and Sociology)!
REFERENCES!
• Available upon request
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1989-1992!
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2009-2011!
1993-1994!
1988-1992!